Check In & Boarding
Do I need my ticket to check in at the airport?
No, your ticket will be issued to you at the Check-in counter. You must present 1 piece of government issued photo I.D. to the Customer Service Agent to be issued a boarding pass. For international flights, a valid passport is required. Flair currently does not offer kiosk or web check-in.
How early do I need to check in at the airport?
Passengers are advised to be at the airport between 1-2 hours prior to domestic travel and 3 hours prior to departure for international travel.
What time should I be at the departure gate?
Passengers should be at their gate of departure no later than 30 minutes prior to departure.
What should I do if I need assistance boarding the plane?
Should you require assistance boarding the plane, please let one of our customer service representatives know. We will preboard you before the other passengers and make sure you are comfortable. Upon arrival a customer service representative will also assist you off the plane.