Check In & Boarding

How early do I need to check in at the airport?

Passengers are advised to be at the airport between 90-120 minutes prior to domestic travel and 3 hours prior to departure for international travel.

What time should I be at the departure gate?

Passengers should be at their gate of departure no later than 30 minutes prior to departure.

What should I do if I need assistance boarding the plane?

Should you require assistance boarding the plane, please let one of our customer service representatives know. We will pre-board you before the other passengers and make sure you are comfortable. Upon arrival a customer service representative will also assist you off the plane.

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